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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company.... ...Simon Morris
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quality product at a great price... ...david gauld
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Having tried various plumbing merchants for N12 6 [6mm od] copper elbows with no luck I tried My Tub who had them in stock. The sales person was extremely helpful and the parts were delivered quicker than was specified. All in all a great experience with My Tub. Highly recommended.... ...Grant McMaster - Whittaker Engineering Ltd
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I was very pleased how Jeanette made the extra effort to source and supply the non-concussive valve sepeartely from the drinking fountain basin, and was very prompt and efficient.
Thank you.... ...Steve Williams
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Order received by specified date and our Tevi Boost shower is now back to normal. Thank you for your extensive website and very competitive prices. The free delivery service encouraged us to trade with you as it does reduce the product costs.... ...John Berry
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Great service, good price, very pleased with FLAMONIK RAPTURE fire.... ...Alan Whitlock
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Very pleased with goods received that were a good price. The tracking and email advice was faultless. Excellent service - will use again and recommend to friends. Thank you. PS Equipment ordered Monday, delivered early on Wednesday and installed by midday!... ...Trevor Maddox
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We had an issue with a product we received, but it was quickly taken care of. Thank you for the excellent support!... ...Marie Knapp - 17 Machinery LLC
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Although what I ordered was the cheapest I could find online, the delivery of around 2 weeks was very long, especially when most sites nowadays offer a two or even next-day delivery. Two weeks without a fully-working shower is a long time to have to wait.
When the parts were delivered I wasnt home, so they were taken to a centre, more than a 90 minute trip from my house, which was quite inconvinient.
Still, I have the parts now, Ive fitted them and my shower is as good as new.... ...Graeme Sayer
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I have made two seperate orders for radiators and both have arrived when advised without any problems.I think the email contact with Laurie is excellent. The website could be easier to navigate and a few more pictures of the products would help the non professional.... ...Jenny Adams
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