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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Great service, good price, very pleased with FLAMONIK RAPTURE fire....
...Alan Whitlock
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Received as promised thank you...
...Danny Lafferty
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I will certainly be using Mytub again, delivery could have maybe been a little quicker. Kept well informed on order progress....
...Robert Mackay
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Thanks for great service from Christine who kept us informed. Swift delivery service from UPS and quality parts & price....
...d collison
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Entirely satisfied with your service - many thanks....
...Simon Ward
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many thanks for purchase of Armitage shanks bath .
Excellent communications etc .
Have recomended to friends and relatives ...
...Ray Smith
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Very good service from the first initial contact through to delivery.
Very helpful staff and extremely good product.
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...Peter Woffenden
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good service and price
would use again and recommend
thanks...
...Mark Jenks
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Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again. ...
...charles coulson - Charles Coulson
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more reviews... |
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