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Easy to order and delivered efficiently... ...Matthew Jones - CHRES Ltd
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Good Morning,
This is my first order with mytub, I found the follow up on my order was very good, letting me know delivery date and the warm towards your customers when placing a order in the form of a e-mail.
I will be buying again from mytub.
Kind regards
Laurie Shadbolt... ...Laurie Shadbolt
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful.... ...Aidan Murphy CT Electric
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Very good service. Kept me informed and showed high standards of customer care. I would recommend with no hesitation... ...maysan alnufoury
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Very helpful staff. order processing was excellent and the items delivered exactly on schedule. very many thanks
... ...roger appleton
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Excellent service, The Item was delivered as promised, will certainly use you again if needed.
Private customer.... ...Robin Taylor
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The purchase process was easy and delivery was quick so I would definitely order from my MyTub again.
The product I ordered is a Dudley Tri Shell cistern. The cistern itself is good and strong so perfect for the install I had in mind.
A couple of issues I have found with the product. The Dudley flush valve sits nicely in the middle of the cistern. The inlet valve and ball cock arm foul on the side of the flush valve as the inlet position on the cistern is more central and the ball cock arm is straight. It should be cranked a little to avoid this problem. I have managed to get it to work although the ballcock arm remains in contact with the side of the flush valve body during flushing and filling so not perfect by any means.
For the flush valve outlet - the main threaded fastener ... ...Nicholas Whittle - Silver Sands Holiday Park
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Your website is very clear, easy to use and quick! I have saved it as a favourite for future reference.... ...Bob Delaney
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very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends ... ...les green
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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub... ...Anne Drysdale
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