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Very pleased with your helpful service and the delivered products ... ...Geoff Williamson
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Excellent service, speedy delivery very pleased with the product.... ...Mavis Wood
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Great service typed the wrong postcode and it was spotted and checked item arrived quickly very impressed... ...Steve Dunn
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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi... ...Tim Amery Limited
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There was a minor hiccup with this order, but that only highlighted the superb service that My Tub gives when all is not well. Full Marks to them!!! PS - All went well in the end.... ...Alexander George Todd
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Jeannette searched for my part found it local for me. Just picked it up fitted job done! Great price, great customer relations, Thank You.... ...Ray Clark
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Really quick service, and very quick to respond to my query ... ...Mrs Samantha Boyd
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Happy with the service. Received the order today in first class condition.... ...Martin Crockford
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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues.... ...Paul Anthony
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It would have been nice to have been told the item was not in stock at the time of ordering.After a couple of conversations about the item I assumed it was in stock and would be posted .
Still pleased with My Tub and will order again in future.... ...K.Last Plumbing
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