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The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications....
...Hilary Thomas
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I was very happy with my purchase, even though it took bit longer to deliver than originally stated. It was good to be kept updated with this information.
I would use MyTub again....
...David Austin
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I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
Mandy...
...Mandy Wiles
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I have no problem, and have done so, in recommending mytub to friends and colleagues. The item arrived as advised, I fitted it, we now have heating....
...Gordon Scott
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Wonderful, prompt, courteous service. The parts I required were supplied on time and at a very reasonable price to my business in Australia. Thank you to all at MyTub....
...GREGORY PRZYBYLSKI - AUSTRALASIAN YACHT SERVICES PTY LTD
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Order collected from local centre. Fast, efficient and excellent customer services....
...SUE MILLBANK
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We have received the items timely. Thanks....
...Tan SM - TCAM Technology Pte Ltd
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Great customer service - thanks for keeping me updated with progress of my order some of your competitors could learn a thing or two from you about responsiveness!. Thanks again.
Max Soudain...
...Max Soudain
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Great company. Very helpful from start to finish....
...Lee Oates
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Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th. ...
...MR P KELLY
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