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Yes, Order received intact, very speedy delivery thank you...
...Southcoast Plumbing Supplies Ltd
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Arrives superfast and well packaged. Very pleased...
...Johanna Duffy
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very good service went out of the way to source parts from across the country.
delivered quickly - I would have no hesitation to use my tub again....
...Paul Rogers - Mr
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Your website is very clear, easy to use and quick! I have saved it as a favourite for future reference....
...Bob Delaney
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Excellent trader. Good communications, fast delivery and great product quality. Would use again....
...G.West.G.Ltd
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I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner...
...Debbie Warner
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I wished to order 1 Twyford Pan Connector P Trap Wf1240wh. The item was hard to source or, when sourced, delivery times were longer than I needed. MyTub were excellent both in communication, delivery date and service. I would definitely use this company again....
...Bernadette Scragg
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First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended...
...dugald Macaulay
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Fast, easy ordering and delivery.
AM or PM delivery information is the only thing i could have asked for as an improvement. ...
...Paul
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou...
...Robin
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