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The valve we ordered seems fine- though we havent had it fitted yet. The price was good- though it did take around three months to arrive- so its a good job we werent in a hurry! At least the e-mails kept us informed, which was helpful.... ...Andrew Taylor
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Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress. ... ...Angus McIntyre
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Excellent prompt service... ...Ian Main
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Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again... ...Ray Le Goubin
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Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you.... ...bryce wilkinson
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Very good service
Easy to follow site, good communication re order status... ...neil l stewart
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Quick delivery. Good response to e-mail queries. ... ...Helen Higgons
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Excellent service received and good product. Would use again.... ...Garry Hodgson
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
... ...Frank Conway
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Description of product was with SIDE or bottom supply. There is no side supply. Also described as having components pre-fitted, this is not true. I expect a partial refund for the inconvenience of this. Please respond.
Thank you
P.Joslin... ...Patrick Joslin
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