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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Kept very well informed of order statues and swift delivery. Really pleased ... ...W Tuckey
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Very quick delivery.
I like the fact I was able to track the consignment on the courier site.... ...chris meiklejohn
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Great price, very fast shipping, would definitely recommend... ...Paul Bickel
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Price was good, delivery excellent, product exactly right. Fitted in minutes, problem solved! Would happily use MyTub again.
"fix areas where we are weak and ad to areas we are strong"
:-) weak spelling perhaps, I suspect you mean "ADD to areas"... ...John Rigby
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Thankyou for a your help on the phone. and thankyou on the next day delivery will be using you again.
... ...Paul Humphries
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Great service. Product competitively priced and delivered bang on time.... ...Ian Hunter
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order was fine...exactly what was expected.... ...c farmer
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Fantastic site, excellent prices and selection. Had a slight issue with delivering the items but was quickly resolved by the MyTub team... ...Jayesh Mistry
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Thanks - delivered earlier than expected - unfortunately I think I caught the front top china on door latch and its marked it - still should be ok if I keep the lid down, Thanks Krish... ...Mr K Advani
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more reviews... |
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