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Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships... ...G Reynolds
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Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve... ...Brian Wilkinson
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Ordered one day, delivered the next working day. Exactly as described as no picture of item available, fits perfectly and superb, courteous service from all staff involved. I put this down to good old Northern common sense. Well done My Tub and thank you.... ...Joanne Elkington
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Excellent service all round, very helpful on the phone in sorting out the order.... ...EDWARD
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The service from mytub was first class. Thank you. ... ...JOHN MCCARTHY
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Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub... ...Ian Bramhall
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Very pleased with the quality of service and prices, would recommend you anyone and would certainly use you again... ...Paul stretton
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thank you for a speedy delivery.we will continue to use yourselves.... ...claire knight
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Hello
Received order thank you and delighted with service.
Kind regards
Mr and mrs C.Milne... ...Mrs Christine Milne
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Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days.... ...George Paparestis
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