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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period... ...barry ferguson
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Order was placed two weeks ago. Never heard a word. Emailed to find out
what was happening. Recieved "notification of update to order status". Log
in to find it will be another two weeks. No explanation or apology. How do
I know if it will not change again? They are drinking fountain parts for a
kids school and are needed ASAP.
Advanced Plumbing Systems
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi, I have just sent this through your order thanks.
Good morning. There has been some considerable disruption to the national supply chain since you placed this order due to the snow. This office has been closed for the Christmas period also since the 23rd Dec to the 4th Jan. However we are confident th... ...
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Hi, Many thanks,, excellent service.
L payne... ...Payne and Watkins Ltd
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Great service, kept me updated along the way. I recommend using this company!... ...peter Jones
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Very good company keeping me updated although delivery took longer than expected I have now received my order.... ...Mrs Marian Simmonds
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EXCELLENT SERVICE. PICKED THE ITEM UP IN IPSWICH WITH NO HITCHES. THANKS... ...LEE NORFOLK
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.... ...Raymond TOPIN
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Excellent communication so i could keep my customer upto date... ...dan morgan
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Spares for Baxi boiler arrived safely in good time.
Many thanks... ...Colin Brown
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Another hassle free purchase. Thank you.... ...Jennifer Adams
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more reviews... |
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