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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation...
...Jonathan Mosse Renovations
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Hello Team,
I collected my ordered items from PTS, just around the corner from where I live. Your service has been extremely efficient and reliable. I really appreciate the care that your staff took to identify a way that I could get the items and the courtesy with which they notified me. I have been kept regularly updated on the progress of the order and availablility of the items for collection.
I will certainly use your service again if I have other similar requirements. Many thanks,
Yours sincerely,
D. Morris...
...Debra Morris
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Many thanks for an excellent service as always....
...Gavin Hall
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I was pleased overall with my purchases. I did have a couple of questions about the products and delivery time which were answered although this took quite a long time. I was beginning to get a bit worried about whether everything would turn up in time. It did but I could have done without the stress!...
...SUE DAVIES
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First class service from Laurie online chat help who sourced the product I wanted quickly and efficiently. It arrived within a few days. It was exactly as described and excellent quality. Many thanks, Laurie....
...Diana Dalton
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long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue....
...Mr Lane
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Excelent service, correct product delivered on time. what more could you ask. thanks to Jeanette on the Online support desk for her assistance....
...Barry McGurgan
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Easy to order on line. Best price for the tap filters I bought. Excellent communications throughout the transactions and prompt free delivery. very happy...
...Richard Bond
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Great price and received the following day, will use again!...
...Michael Downes - Bower and Child Ltd
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sent photographs of parts required to support today hope they recieved them awaiting your response...
...rosita scales
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