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Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress. ... ...Angus McIntyre
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Good fast delivery of quality parts.... ...Graham White
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Excellent service & fast delivery.Thank you.... ...ADI JOITA
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Very efficient service, helpful pre-order advice, my order arrived on time and the goods were excellent quality. Thank you.... ...Emma Bowman
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Long radius Conex bend. Not a easy fitting to find. Arrived as promised within a week. So very pleased. ... ...Richard Weeks - Atkins Ltd
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Well what can i say, first rate customer service. I ordered the wrong item, they did everything they could to get it sorted for me. Cannot recommend this company enough. 5 stars... ...Seven Dials Club
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Our order was very slow to arrive, it took over three weeks. Although I was regularly updated on the progress of the order it was far to slow to arrive.... ...Hoylake Parade Community Centre
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1st Class service and extremely fast delivery. My local shop said they could not supply replacement coals aerator tubes for my gas fire because they were very fragile and always arrived broken. Well these were extremely well packed on bubble wrap and arrived in first class condition. All the coals matched up exactly with the layout diagram. ... ...Alan Wade
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Hi everyone, the service i have received has been excellent. Everyone has been polite and delivery came on the day stated. The only problem i have is that i cannot access my account. I put my email address in and ask for another password, but nothing is sent to my inbox. Ive done this atleast 3 times Can you clarify what im doing wrong Thank you. ... ...Ken McMutrie
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.... ...Raymond TOPIN
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more reviews... |
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