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VERY GOOD EXPERIENCE DEALING WITH MY TUB ALL THE WAY THROUGH...
...michael john barratt
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I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months....
...Peter Downey
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Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub!...
...Robert McNamara
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Excellent service from Christine, shame the delivery company did not care as well....
...Clive Townley
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As described, although not sure how I ordered 2, only needed 1.
Postage very costly too!
Edd...
...Brompton Plumbing
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Very pleased...
...Mark Young
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Amazingly quick service and good prices!...
...Brian Buxton - Leading Light
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thank you so much for all your help
order was delivered as promised
customer service was excellent
next time i need something from overseas you will be my first stop
again thank you for all the help
have great day...
...ron nicholson - kaiser permanente
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Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson...
...walter anderson
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All round 5 Star service, would recomend to anyone....
...Anthony de Vine
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