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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
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...Brian skipper
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Efficient and prompt despatch
Product as expected
Easy ordering...
...stephen watts
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I was very pleased with your service and would use you again.
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...Peter Butler
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more than pleased with service kept me up to date all the way, would not hesitate to shop again...
...grahame mcdonald
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Order arrived as scheduled and the spare parts we ordered fitted perfectly. Would definitely use the company again. ...
...EA Hunter
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Excellent service, kept me informed of expected delivery. Thank you...
...Simon Morris
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Order delivered promptly. Good value for money....
...Mr Graham John Jeffery
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Excellent speedy service, at a very competitive price....
...Jonathan Carmalt
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Hi
Used MyTub for pc component for a combi boiler.
They are very conscientious in there business and
good at communication, though let down with delivery
dates proberbly not of there making.
Good company to work with. ...
...Ronald Shore-Marston
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Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential....
...Graham Morris
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more reviews... |
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