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Thanks so much to MyTub for sourcing the coals for my gas fire these were very difficult to find and ensuring delivery by the date I needed. Very helpful customer service staff. Highly recommended....
...Zara Hazzard
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Great customer service - thanks for keeping me updated with progress of my order some of your competitors could learn a thing or two from you about responsiveness!. Thanks again.
Max Soudain...
...Max Soudain
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Excellent very fast service the goods I ordered arrived the very next day....
...Neil Bradbury
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Very fast delivery and genuine products....
...c waterman
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Fantastic service fast delivery ...
...kathleen davison
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Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony...
...A Mason
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Excellent service in every respect. would buy from you again....
...Howard Briggs
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The parts were just as we needed and arrived packed well and within good time.
They were reasonably priced and we would most certainnly use this service again for any of our plumbing needs....
...Jill Bull - Inclusive Care
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It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain....
...Tim Haines
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