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Great service, before, during and after sale.... ...Preston Trevor Farrington
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.... ...Martin Nickless
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Fine service, delivery as expected , in Denmark.Thanks.... ...Poul Joergensen
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Excellent service and quality product delivered.... ...Clive Munnings
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Thank you very much. Outstanding customer service and communication.... ...Angelique Jill Faure
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The young lady who helped me , Jeanette , displayed customer care and a willingness to assist so rarely seen these days. She has a pleasant attitude and nothing seemed too much trouble. Thank you !... ...Len Burton
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Excellent service problems handled promptly and courteously ... ...IAN RICHARDSON - CALEDONIAN RAILWAY LTD
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig... ....
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Correct part arrived on the day promised, so I am very happy with the service and would use it again if necessary.... ...Roger Mills
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Quick delivery and excellent quality product and value for money
... ...Jan Biscoe
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more reviews... |
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