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promt delivery very happy with order
... ...Stewart Bristow
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Very good service- the shipping cost went up because of the end supplier. The gentleman at Mytub was so apologetic and was more upset than me about the increase! He is an asset to your business. The shipping was also very good and arrived as forecast.... ...Michael Ascherl
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.... ...James Brannigan - James Brannigan
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Quick service goods exactly as described. I think that Carriage charge was excessive for such a small lightweight item. Should be an option for second class postage as not all customers are in a hurry to receive items ordered.... ...WILLIAM REGAN
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Prompt, efficient and relaiable.... ...Robert West
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Dear Christine
Just to let you know the grates arrived today. Very pleased with the service. Thank you.
Kind regards, Bob... ...Bob Begley
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Thanks for sorting my order. Advertising the parts at a price you couldnt deliver at caused a delay on our job. And sadly a lot of the parts were damaged, which wasnt your fault, but compounded our delays issues on getting this job finished. ... ...Clive Prew
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Many thanks - superb responsive service. I urgently required a spare part and was able to collect it same day from a local outlet. I will recommend you to everyone! look forward to dealing with you again.
... ...Dave Clapham
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spent over 4 hours on tinternet trying to find an obsolete boiler part and "MY TUB" came up with the goods at a reasonable price and kept me informed throughout regarding the order process
many thanks - ian... ...ian inglis
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Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ........... ...Andy Earl - Rg Group
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more reviews... |
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