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Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
Thank you....
...Christine Sutton
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My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition....
...Ian Parkinson
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Very happy with the service received, easy to order, excellent prices and quick delivery. Will definitely use again, thank you....
...Wendy Bowell
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Purchasing experience as it should be. Good updates, arrived at expected time. Would use again....
...Mr John Fullerton
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Thank you for your diligence - Stuart Haynes...
...stuart Haynes - private
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Excellent service, prompt delivery...
...John Carley
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Very good service goods arrived earlier than expected.
I would suggest that if you can get the goods out as quickly as you did you should advise the customer of this.
i expected the delivery in 45 days and received it next day there are a number of instances where given a 4 day delivery i would have looked elsewhere...
...air power products ltd
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Good website & couldnt be beaten on price, however items took a lot longer to come than I expected, but was updated on the progress week by week.
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...Jayesh Mistry
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Good service - well done!...
...david anderson
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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