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Just want to thank My tub for excellent service. I ordered a part that has now been declared obsolete by the manufacturer and My tub managed to track down the item and get it delivered to me asap. I was kept informed of the status of my order at all times and I feel I should give special praise to Christine who went above and beyond to source my item and complete my order. Thank you to all concerned
Kind regards
Andy Jamieson...
...Andrew Jamieson
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Thank you for your good service with my order. After an intitial date of four weeks delivery Christine desrves a mention as she despatched what you had to get me going and the remainder followed a week later not the four weeks as we feared - not bad service - thank you....
...Daniel
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Great service , had a problem with delivery but this was addressed very quickly and a replacement sent out next day at no extra cost
Would definitely recommend and use again ...
...Janet
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Excellent service and received my parts in record time. Thanks....
...Robert Shaw Bruce
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Good service, order arrived within a few days....
...William Bennett
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Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H...
...John H
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Your service has been excellent. The part I wanted has arrived and been fitted. Your customer service is excellent, keeping me fully informed at all stages. Thank you....
...Bruce Mountain
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Purchasing experience as it should be. Good updates, arrived at expected time. Would use again....
...Mr John Fullerton
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It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain....
...Tim Haines
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Excellent service. Ordered items lunchtime and they were delivered by personable delivery guy before 9 am the following morning!
Goods as ordered....
...Rosemarie Bradshaw
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