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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future....
...Andy
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brilliant thank you i have had such a problem getting this part for my fire you got it for me with in days thank you so much ...
...mrs c a barnard
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Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent!...
...BDP
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Ordered the spare part for the gas boiler on Tuesday it arrived Wednesday - couldn't ask better than that! Thanks.
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...Margaret Milner
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Prompt delivery and goods as described. Many thanks!...
...John M Hall
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Very happy with the service and the product. Good with the refund for the cancelled items,will def use again. Thanks James ...
...james crickmore
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Payment options - like a lot of people I use a debit card for payment. Debit card isnt one of the options, you have to use the "credit card" option and presume that also covers debit cards.
Make it clear and incorporate "debit card" as an option please.
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Hello
Very good point and the site has now been edited to refect this, thank you.
Regards
MyTub
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...Michael Willis
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Excellent service, good prices, great comms and fast delivery of quality products. Website a little awkward to search through, but bearable....
...Mark Nichols
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I have bought numerous items for my gas fire and have always had very good service. Mytub is also the only place I can find that sell the items I require for my gas fire, even the makers dont stock spares for my particular fire. Thats why I deal with Mytub because they have what you need and at a very reasonable price. Very good communications that keep you updated on your order. I can always find what I am looking for on their website by using the search facility. ...
...Arnie Burrows
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Although I did not find your website that easy to navigate, your Customer Services staff were very helpdful. They gave me the exact information that I needed to place my order. I was also pleasantly surprised to see the price of the items that I ordered through yourselves, and delivered by Plumb Centre, and the much higher prices shown for the same items on the Plumb Centre website!...
...Michael F Harris
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