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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.... ...Raymond TOPIN
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Nothing bad -helpful response, competetive price and timely safe delivery... ...Paul Dyer
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So far excellent - going to collect coals from Plumbs just hoping can find the place!... ...Mrs A Cam
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Completely satisfied with mytub but delivery could be better. I rang you at about 4.30 on promised day of delivery to be told that delivery could be any time up to 6.00pm. At 7.30 I sat down to write a very critical e-mail to you complaining about non -delivery but, happily, it came just before 8.00pm. I was panicking as I had promised to use this item in repair of a customers boiler on Friday relying on your promised delivery. All turned out well in the end but earlier deliveries may save frustration and anger.
Thanks for your service. I will use you again. M.Bradbury... ...M.B.Services
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Hi Jeannette,
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.
Regards
... ...Dave Curtis
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Excellent speedy service, at a very competitive price.... ...Jonathan Carmalt
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Found the service from mytub first class,
Thanks very much, will certainly use again :... ...Adrian Robinson - A
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Excellent, efficient will definite use again
Thanks... ...Stephen meakins
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Product was delivered speedily and on time. Efficient service - thank you... ...Alan Marlow
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It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help! ... ...Paul Wheeler
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more reviews... |
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