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Item arrived , but toke a while to git here.
Thx ... ...Jonny Davis
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product easily identified using google link. prompt delivery. thank you
... ...julian rudek
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1st class service delivered on time and product good quality.I will definitely be shopping be shopping here again. ... ...alistair wilson
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Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good.... ...Ann Kingdon
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Fast and efficient delivery - pleased with my purchase ... ...Fiona Whitelaw - WCS
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Great customer service and quick replies to any emails regarding my purchase. The part was sent out quickly and my boiler is working perfectly in fact better than it did before... ...Duncan Kerr
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Excellent personal service. Good advice. Quick delivery. ... ...DP Davies
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub.... ...Martyn Pavier
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good communication on time delivery... ...Malcolm Browne
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more reviews... |
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