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Good service as old parts out of stock. Now received and fitted. oven fixed!
Slow supply not My tibs fault, but they chased it up well. thanks CHris M... ...chris mansfield
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Well pleased... ...Victor Gonsalves
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The correct items arrived the next day, very good.... ...Alun Maddocks
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Great price and very good service, arrived exactly when advised.
Will use this site and service again.... ...Philip Creighton
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Had what I needed and delivered in quick time!... ...Michael Inglis
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Very easy to order and arrived on the date that you said tank you. I will definitely recommend and use you again.... ...J W Ramsbottom Contractors LTD
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Delivered my item as per the description and on the date advised. Great price too.... ...Julie Lacey
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First class service all round and most appreciated. Many thanks.... ...B.W.RULE
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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
... ...Stuart Malone
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