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After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service!... ...James Bailey
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Great service, part received as expected, very favourable price comparing to other im not trade suppliers. The website is very clear, simple and fast... which is fantastic to see these days.
Many thanks... ...Darko Longin
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Thanks for all.
Good service and answer To customer.
Thanks.
... ...juan pablo escalante - SEM
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Thanks for prompt service, everything in good order.... ...M B E French
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
... ...Mr S. Skinner
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.... ...Raymond TOPIN
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Well priced products. Prompt delivery. Excellent all round service.
Thanks
Jonathan... ...Jonathan Smith
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Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
Regards,
John Saliot... ...John Saliot
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Brilliant Service. Steve was really helpful. Part arrived quickly. Highly recommend My Tub.... ...Karen Jacks
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The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new.... ...Michael Sandison
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