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I ordered a part which arrived when promised and was the right part. Sorted. thank you... ...Judith Dennison
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Great service. Delivered on time. Email enquiry replied to immediately. Would use this company again.... ...LESLEY - WEBSTER
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Thank you for my delivery it arrived at Plumb base in Cardiff and has been picked up. Very fast and efficent service... ...Wendy Moore
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Brilliant service. Made the order on-line, two days later the goods arrived. Thanks very much.
... ...Jonathan Atkins
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Brilliant and helpful customer service, kept informed all the way through the ordering, delivery and dispatch process. item arrived on the due date and has now been fitted and christened!!! Thank you so much.... ...mrs brenda brett
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we... ...Southlands Farm Cottages
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The whole experience of ordering from Mytub was excellent from the first contact with the sales team to receiving the goods on the day I was promised.
Excellent Customer Service and very helpful Sales staff. Keep up the good work!... ...Colin Holmes
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Excellent service. Kept fully-informed throughout.
Thank you.
Regards - John Carter... ...John Carter
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Dear All at my Tub
A thank you for sorting out the problem we had in getting a non return valve. It hi lighted a problem with your web site but was impressed at the length you went to in order to sort the problem, keeping me informed at all times. Regards A Satisfied customer.... ...Mr S Bell
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Unit received as described, within time frame stated.... ...Iain Carson
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