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Good price, long wait for goods. Updated often why the goods were delayed.... ...David McColl
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Good afternoon
Order received , very pleased with service.
Thank you
Kevin
Co C P Jefferies... ...C P Jefferies Heating
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Spot on,fast, efficient service very helpful.
I found the part on the website they checked it was actually in stock and it was delivered.
Thank you regards Paul ... ...Paul Harewood
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again.... ...Trevor Handley
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First class service with regular progress updates.
They managed to source a product which none of my local suppliers could supply!!
Well done ... :-)... ...mrs janette kirkpatrick - calmac developments ltd
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promt delivery very happy with order
... ...Stewart Bristow
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i ordered the wrong item and i was in contact with jeannette she was very patient with me and answered all my emails straight away i am very happy with the service i got and would shop again with this company
Dot... ...dot swarbrick
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Excellent service, very pleased with the availability of spares, and the rapid delivery once ordered.
... ...Mr R D BUCK
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!! ... ...Dennis Underwood
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