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good product and good seller... ...john bennett
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Very pleased with the help, service and price received with my recent order for Vailant flue parts.... ...P Routley
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Excellent service and response from a very professional and responsive team... ...Thorpe Learning Environments Ltd
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Good price and service. Website is super outdated and hard to browse but products and service were good. Would use again. ... ...Nick Fulcher
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Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend. ... ...Nicola Phillips
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I have found the service very efficient. I searched everywhere for this product and you were the only place to have it in stock. The ability to be able to check on your website about a specific item was really useful and I received a prompt reply. Delivery was quick although a bit expensive. I would throughly recommend your website to friends and family. ... ...Amanda Golley - Mrs
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I found the whole experience of ordering form you very efficient. The order confirmation, updates and delivery were all sufficiently detailed and prompt. Packaging was adequate and the delivery operative polite and well presented.... ...Mark Reid
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Quick, efficient and pleasant staff both in sales and dilivery staff, will certainly recommend this company... ...Elizabeth rodgerson
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An excellent all round service indeed. I will certainly call here first if I need parts. Great prices and very fast delivery. Thank you
... ...Shaun Carr
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more reviews... |
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