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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left....
...Ian Tate
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knowledgable and helpfull staff and delivered as per instruction v.good!...
...kevin moody
radwaygrange.com
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The tap arrived quickly. I cant comment on the tap because the plumber hasnt been yet!...
...Angela Draper
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collected my order from plumb centre burnley product too fragile for courier delivery everything was fine exellent thanks my tub. b egerton...
...bernard egerton
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I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side....
...michael shearing
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Excellent service...
...basingstoke hospital bnhft
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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excellent service
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...SANGSTER ELECTRICAL
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after a minor disagreement, the service was very impressive...
...geoff - GB SERVICES UK LTD
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Not delivered on stated day 22 Feb but was delivered the next day, and delivery driver apologised for delay. Also, I got rapid and courteous email response when I reported non-delivery. Apart from that , website easy to follow, and price the best I could find....
...Alpin MacGregor
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