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Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though...
...MARTIN SEYMOUR
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Excellent service, helpful with good communication. ...
...Aled Phillips
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Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days....
...George Paparestis
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required....
...Fiona Laing
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Thank you for your help. I will be recommending you to my friends, family and colleagues.
Regards
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...ROB Whitehouse
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received in good order and on time...
...Brown Cow Brewery
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Good service.
Thank you.
Doug...
...Doug Yelland
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An excellent company to deal with, helpful and very prompt to respond to any query
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...Mr John Shorter
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First Class Service.
Delivered on time.
Kept informed of order status....
...John
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All stuff ordered arrived as agreed. Successfully fitted. All working. My only constructive comment would be the time that it took to arrive. I am sure that there are good reasons for the elapsed time and I am happy to have waited because he price was good value. However, I did have to flush the toilet with a bucket while waiting. If I had realised what the wait time would be, I might have paid you or someone else more to get the item quicker. I dont remember the delivery time being made clear before paying....
...John Charles Levett
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