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Order fulfilled quickly and it arrived well packaged delivered by courier. The matrix replaced the original which had developed some hairline cracking. The price was fair and my order was dealt with efficiently.... ...Mr A J Sutherland
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19... ...Nucleus
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Excellent customer care and service from your front office staff.
... ...John Douglas
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Very pleased with the help, service and price received with my recent order for Vailant flue parts.... ...P Routley
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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Very good service quick delivery much cheaper than Ideal standard and very good quality had some conerns about fitting but no problems at all fits nicely :D... ...michal slusarski
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Goods have arrived and were in good condition.Communication regarding order status was excellent. First class service. Thankyou very much.... ...Richard Potts
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Great service & communication from Mytub. Although initial item was wrongly sent out from manufacturer, Mytub kept me up to date with my order & were very quick to rectify the issue.
Many thanks... ...Mrs Simone Icke
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Very pleased with the product, service and delivery. My order was completed and delivered as stated. Ordering from the web site was easy and when I emailed for further information I received quick and accurate reply.... ...Sheila Carss
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The only words I can say are that I got a perfect service, magnificent service and 6* yes, its six star support! Amazing service!... ...Agricel Lda.
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