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Thanks for the good all round service, parts, and delivery. all good. cheers, James Wolstencroft... ...james wolstencroft - j wolstensroft
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Good service, kept me update with shipment delivery information. ... ...Beverley Spear - Hobart Manufacturing UK
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Order has been received. Everything fine. Thank you. Colin Hadley.... ...Colin Hadley
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Easy to navigate website desktop version, Wide range of products, Great Service, Good Prices, Fast Delivery, top marks, will use you again and recommend you!... ...Didar Bhamrah
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Many thanks for efficient service... ...Mrs P Stewart
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
... ...Peter Robinson
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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Thank you,excellent service and communication :... ...Nick Forrester
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great fast delivery kept me updated with emails and even had a phone call to state what time ! well done folks keep up the hard work
many thanks
... ...fiona duncan
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Great service, part received as expected, very favourable price comparing to other im not trade suppliers. The website is very clear, simple and fast... which is fantastic to see these days.
Many thanks... ...Darko Longin
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