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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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Excellent service - we actually got what we wanted, on time delivery and the cost was competitive.
The website was very user friendly and made finding and ordering the product a relatively painless task...much appreciated in a busy school office :- thanks...
...LESLEY HORTON - SIDDAL MOOR SPORTS COLLEGE
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Although the Cartridge was expensive , but could not get the same anywhere else, had too buy it, but the time it took to receive it was very acceptable. Have not fitted it yet but I am sure it will be fine. I probably could have got a nrew tap cheaper but buying the cartridge saves all the hassle. Would us MyTub again....
...Cameron Campbell
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Although mytub couldnt fulfil my complete order I was kept informed with instant messages and delivery was quick. Seems like a good setup and I wouldnt hesitate in using them again...
...KEREN JONES
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Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later...
...Groeger
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Thank you we received our order, with good customer service.
Thank you...
...karen hounsell - kennet court
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First class deliver. very pleased with item thank you...
...Mr Malcolm J Martin
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Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June....
...robin drummond
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Excellent service and fast delivery. A big thank you especially to Christine for her help...
...Robert dowles
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Excellent service at a good price very happy....
...Paul Fox
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more reviews... |
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