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Jeannette searched for my part found it local for me. Just picked it up fitted job done! Great price, great customer relations, Thank You....
...Ray Clark
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very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again....
...june chalmers
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!...
...John Weddell
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Product arrived in good time. Efficient service. Really happy with the product. Will use you again. Thank you....
...Philip Hope - Phil Hope Plumbing
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Received package on Tuesday 0710 -thank you for all the help and support not actually had control knob installed on fire yet though...
...Peter Durrant
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great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
thank you
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...steve fiddes - rexel
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Great service,very good comms & good price.
Will use again with confidence....
...Mike Lowe Heating Services
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Excellent service. Ordered items lunchtime and they were delivered by personable delivery guy before 9 am the following morning!
Goods as ordered....
...Rosemarie Bradshaw
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Good service especially the way things are just now thanks...
...David stevens
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