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Item received 3911 instead of 31811. Waited in for 3 days in order to
sign for item as we have no near neighbours. Not at all impressed with
UK Mails delivery service. Jeanette and Christine at MyTub very helpful tho, and always pleasant throughout.
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...Michael Elworthy
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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After a straight forward order from the web site the part arrived within the time frame stated.
I would use this company again no problem....
...Michael John Lomas
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Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H...
...John H
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cant fault your service...
...andy ablett service
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Just as expected. Thank you.
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...Nick dobson - FDT GB Ltd
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Very good service, was kept informed by email on delivery date.
Very satisfied with the sink. Would use again. Thank you...
...wayne botley
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Very Pleased with product and service, and very good communication.
Thank you...
...Mr T Stubbings
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Delivered , fast and to desired destination. No issues...
...M.I Electrical Contractors
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good service all-round
thanks
Andy ...
...Andy Scott - Cliftons
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more reviews... |
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