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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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Good communication and very quick delivery. Will definitely order again.... ...Chris Shepherd
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The Helpline is extremely helpful and affective. Postage is expensive and the delivery time is too long. Nevertheless overall pricing is reasonable. Thank you for your help.... ...Mr. Kee - Chak Ip
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Excellent service, thank you... ...Lo Presti Castrenze - LP climaservice
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happy with the service ... ...alex samborek - samborek plumbing and heating
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prompt delivery and a competitive price.would recommend to others... ...geoff vaughan
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I would recommend this business without reserve, a very good and helpful service which is all one can ask for.... ...Charles Young
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A company that looks after its customers and does everything possible to complete their order . First Class... ...I.E.Ralph
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I ordered from Finland on 30.12 and had it delivered to my door on 22.1. The shipment was 49 GBP. It was still cheaper then local price here, and I must say that customer support was most helpful within their possibilities.
MyTub, get your international shipment deals better, you have great offer and great staff there, but I cannot recommend anyone from overseas to shop here.... ...Zeljko Milojkovic
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Excellent price and exception service. Thank you... ...ANTHONY TILEY
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more reviews... |
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