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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Fast and efficient service. Would definitely recommend and use again. Thanks again ...
...James Dyer
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Excellent service, great communication, would definitely use your company again...
...michael cooney
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Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks...
...Anita Neill
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Excellent service, goods arrived early...
...Ian Ashford
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Kept me very well informed on the progress of my order.
Original order was not delivered as MyTub advised me the item they were going to supply was in a damaged condition.
They handled everything in a very professional manner.
Would not hesitate in recommending MYTub to friends, family etc.
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...John Tutte
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Very good service, fast delivery...
...Robert Law
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I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered....
...David Stobbs
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Order arrived on promised date. Excellent service. Thanks!...
...Annette Griffin
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Faulty item replaced within days. Much appreciated....
...Yvonne Nestor-Ryan
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more reviews... |
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