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Competitive prices, good communication though delivery time was longer than initially expected....
...europarts eng
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Item arrived quickly and very pleased and would most certainly order from My Tub again....
...lee richards
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First time I have used yourselves but will definately use again much better than some of the suppliers I have used....
...Andrew Melton
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Excellent service with relevant updates about the order progress. The Grohe Flush Push button Mark 2 version arrived on time and now that it is fitted works better than the original and the price was right too! Well done MyTub....
...Paul Harrop
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Can not Remember when i placed my order, but i would guess about a month ago. Kept getting e mails saying That the order had a confirmed date of delivery and then getting an e mail the next day saying order hadnt arrived yet and that it was being chased up, day after day of this went by until eventually it arrived.
I appreciate that it seemed that you were having problems sourcing the item, but it just went on too long. ...
...a f plumbing and heating
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Great service, goods arrived a day early ....
...I Lowe
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Your service is excellent. I have not yet had the heat pole installed, but it looks good....
...John Hey
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Excellent service as usual, communication great despite a delay in getting part, well done and thank you...
...AJS Heating
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Excellent. prompt delivery...
...Hugh Robert Graham
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