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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we... ...Southlands Farm Cottages
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Excellent communication so i could keep my customer upto date... ...dan morgan
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Thanks Sophie
Brilliant service. I will use your company again. ... ... J E Hubbard
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Out of stock on one item but called to keep me updated about the delay... ...Alan Stenhouse
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Good service and after sales support.... ...Ashwin Parekh
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Great price, great item replacement toilet cistern, great comms, recommended!... ...Alex Kells
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Excellent service.... ...Michael Bradley
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Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates.... ...Nicholas Sims
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Very prompt replies. Good service. Slow despatch explained by company. However I felt the price for postage was exorbitant and would not shop again for this reason. ... ...Carina Campbell
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Thanks to you all. Fantastic service !
My cabinet arrived exactly as stated but had an obvius manufacturing fault. You went out of your way to resolve the problem and kept me updated with progress.
Everything was done so as not to inconvenience me.
I really don't see how you could improve on your Customer Service.
It's been a pleasure doing business with you.
I shall definitely be back.... ...Mrs Lorraine Lovell
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more reviews... |
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