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Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful.... ...M E Theeman
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Very prompt service...product as ordered....delivery date efficiently and correctly communicated. ... ...R Walden
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Many thanks for your prompt despatch of the hinges they are perfect. Great service.
Many thanks
Kenton... ...Kenton May
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Happy with product - took a long time to arrive, but ok in the end... ...Graham Dashfield
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I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again ... ...Mrs Susan Smith - Luxtimeuk
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I bought some replacement radiatorthermostats.
myTub gave the best price by a long way and the items arrived
very quickly.
Nice job boys.... ...Steve Atkinson
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Great service with very helpfull staff.... ...James Waddell
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Received item and happy with product, but delivery took ages. Thanks... ...Salvatore Bambino
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Slower delivery than competitOrd but more attractive price... ...Paul McFadyen
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more reviews... |
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