|
|
 |
|
|
|
You have no items
in your trolley.
SubTotal : £0.00 |
|
|
|
|
|
|
|
|
|
|
|
| Your Shopping Cart is Empty |
|
|
|
|
|
|
|
|
|
Very pleased with the help, service and price received with my recent order for Vailant flue parts....
...P Routley
|
My order arrived safely and on time. This is a good firm to deal with and I recommend them...
...A M Smith
|
Super delivery for an excellent product at a most competative price.
Many thanks JBC...
...Jack Cohen
|
Thanks for the e-mails keeping me in touch with my order,and for your quick delivery!
regards,Bill Leathley...
...W.E.LEATHLEY
|
Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others....
...Susan Lockwood
|
Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts....
...Sam Plumbe
|
Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
|
Most competitive price. Delivery to Northern Ireland for a reasonable surcharge and in a very timely fashion. Straightforward email to modify delivery instructions. Can not fault....
...Pauline Stinson
|
Great communication, rapid delivery, highly recommended, thanks!...
...Patrick Timms
|
Excellant service, would definitely use my tub again...
...Karen Tarrant
|
more reviews... |
|
|
|
|
|
|
|
|
|
