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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service....
...Anthony Jones
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
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...Dr Michael Devine
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Hi. This was first time using MyTub. What a fantastic experience, I would definitely recommend using MyTub. Thank you...
...Justin Thorner
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Excellent service. Received exactly the item I required. Would highly recommend myTub together with its friendly attitude throughout the transaction of supply & delivery. Ron Munden Hereford....
...Ronald W Munden
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Good communication and great value. Many thanks...
...Jeremy Sanders
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very straightforward - thank you!...
...Steve Dixon
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Good fast service...
...Paul Griffiths Arc Electrical
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Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
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...Dr D R Lachno
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Really good and received in plenty of time as needed.
Would use again if needed :...
...AFM Ltd
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Excellent service and communications...
...John Paterson
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more reviews... |
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