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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Thank you very much for an pleasant easy transaction, i was kept informed of the process all the time. would use again and recommend... ...The Old Bungalow Guest house
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Many thanks for an excellent service. The goods arrived last Friday as advised by yourselves.
Regards
Paul Seager... ...MR PAUL SEAGER
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Good communication. Appreciated.... ...George Brown
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Item arrived on time and correct. Very efficient and would use Mytub again.... ...Owen Catchpole
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Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete... ...Peter Clark
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Excellent service - arrived very promptly. ... ...Carole Richardson - Chichester College
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Good price and fast delivery
What more could I want. ... ...Trevor Lewis
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I was extremely pleased with your service. I collected my order and it was waiting for me as arranged. Thank you very much.... ...Mrs S.W.Allan
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Bath was as expected, delivered on time and at great price. Would recommend to anyone.... ...Michael Shaw
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more reviews... |
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