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Excellent service
Quick with a response to a problem
Will definitely recommend to family friends... ...Di Evans
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Excellent service very friendly staff ... ...Geoffrey Tobin
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What an excellent service!... ...Linda Bladon
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
... ...john smye
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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
... ...Barry Perrott
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Great service with no problems. Delivered sooner than expected.... ...Martin Sawyer
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Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile!... ...Daniel Hoyle
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long del date given but goods did arrive on date due now fitted thanks for your efficient service ... ...Mr Tinus Buitendam
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excellent service... ...John Lamb - Llewellyns
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more reviews... |
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