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Dear Sir,
Thank you for the refund.
I will continue to use My Tub.
Kind regards,
R.Bridges... ...Robert Bridges
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa... ...David Morris
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Thank you.
the service recieved was excellent, even more so considering the local delivery company
actually broke the first delivery.They
contacted you & i recieved the replacement
parts in less than 24hrs. R S Bowden.... ...Ronald Samuel Bowden
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Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product.... ...Karen Rumsey
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Excelllent service... ...Mrs M E McEvoy
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Recieved promptly, as described. Many thanks.... ...Mr Roland Bailey
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Good range of products, competitive pricing, good communications and swift delivery. I would use Mytub again. Thanks... ...Richard Bowman
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Very good service , had question regarding delivery time person on phone could not do more to help even sent me update on text... ...stephen - SW Mechanical Ltd
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Delivered as promised - goods exactly as advertised - unbeatable price... ...Mr R Nisbet
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mytub was the only company to stock the top quality part I needed. Thank goodness to mytub. Website easy to order from and delivery very quick and sent via a very good trustworthy courier. Would definitely recommend to others. ... ...P Masters
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more reviews... |
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