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The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications....
...Hilary Thomas
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Hi Lawrie
Just thought I would like to thank mytub for a great job done.
Great price, delivered ahead of time and kept well informed of the order pregress.
Well done all.
I shall use you again....
...Ron Hawkins
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Wrong item delivered. My Tub were on the case straight away and now have the correct item....
...George Cowie
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Part arrived on time 1st thing monday morning from you ! Awaiting fitting !
Excellent service and competitively priced ! ...
...ALAN LERRY
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Service was first class. E mails confirmed status of the order, & that is exactly what happened. Would use again & recommend...
...Mrs Cheryl Smith
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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Dear MyTub, Thanks for an excellent service again, and good prices. My order has arrived all as it should be and in good time. Thank you Christine for keeping me informed. Tim
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...Tim Feltwell
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Excellent price and service . ...
...Warwick Currie
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Good Service, I was able to identify the correct part and they arrived promptly...
...Henry Peat
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Excellent value and great customer service. Thank you...
...Keith Day
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more reviews... |
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