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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Great service, thanks...
...paul humphreys
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Very pleased with your helpful service and the delivered products ...
...Geoff Williamson
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Great competitive prices and great customer service. What more could you ask for...
...Antony Alldis
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parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good....
...Alastair Onesti
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Hi
Ordered received on day promised. Item as ordered and now in situ.
Good service.
Many thanks...
...Wendy Smith
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Excellent service, good quality parts and good communication on delivery. Would recommend....
...David Stewart
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myTub is the first place I go.First class service. thanks....
...Ian
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Great product, delivered when said and great communication, thank you....
...Karl Webb
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Great service, competitive pricing. Would definitely recommend MyTub to others....
...Sarah Johnson
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more reviews... |
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