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Well happy good information and quick delivery
My local plumbase said they couldnt supply these items so was surprised to get them from
You... ...Steve MacDonald
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future.... ...Andy
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very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends ... ...les green
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Excellent Service - Excellent communication. Very helpful staff who responded to all my queries satisfactorily and promptly despatched the order for me after I had placed it online. Most impressive customer service - well done. Also found my tub to have the best price for my part. :... ...Milan Vadera
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Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates.... ...Nicholas Sims
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Good communications, keft informed of order status. Delivered on time.
Thanks... ...David Gunn - Truma UK
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Order received as advised, on time - staff very helpful - site easy to navigate. Many thanks for an excellent and good value service.... ...Gavin KingSmith
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product spot on just one comment this was ordered for delivery and a date was given to me aprox date for delivery then it changed in the next couple ov days i had to go and pick up you should not exept an order for delivery in the first place on line i will look forward to your comments thanks stephen... ...STEPHEN BROWN
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had to wait a while for my order ... ...mrs
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more reviews... |
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