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Received order as described on date given by a friendly man in a van!...
...Maria Spicer
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again....
...Trevor Handley
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Good, quick and efficient service...
...Paul Lerigo
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The product arrived quickly, it was what I ordered and Im very happy with it! And the price was the lowest I could find on the Internet....
...Mr M J Doodson
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Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
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Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
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...Nicholas Farhi
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Im very happy with the service from MyTub. They were instrumental in obtaining an obsolete part for my boiler that was cosmetically important for our property renovation. many thanks and I will certainly use your service again....
...Simon Jarvis
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Item deliverd quickly. Totally happy with it....
...Jack Wong
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Excellent service. Good communications, good price and delivered inside 24 hours. Cant be better than that! Thank you....
...John P. Scrivens
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Excellent service in every respect. would buy from you again....
...Howard Briggs
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more reviews... |
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