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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o... ...Geoffrey LLoyd Evans
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You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks.... ...susan henshall
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Helpfull and friendly staff, will use again.
Thanks.... ...hurst plastics ltd
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fast shippng,Great comms, product as discribed.
would recommened and deal with you again.
Regards
Wayne... ...wayne lomax
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Great service, easy ordering process, good support with slight payment hick-up, rapid delivery, good quality product... ...Dr Hans-Georg Wagner
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Fast and efficient service. The order was delivered exactly as specified on the date advised.
Thank you... ...Patrick Squire
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Very good choice of products, at competitive prices, and a relatively easy-to-use website. It would be helpful if stock availability, and lead-times, were displayed in real time for all products on the website, rather than having to make an availability inquiry.
Other than that, very satisfied with your service!... ...Mrs M P Cudworth
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I have fitted the part you sent me and now my fridge is working perfectly, thankyou.... ...neil biggadike
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i dont have a problem with my tub service is excellent and the minor problem I did have not of my tubs making but that of the delivery company was put to rights by my tub thank you very much.... ...David Paterson
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Very good. Thank you. Will use again.... ...Olga Frame
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more reviews... |
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