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Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David... ...Biznet
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Thank you for the prompt and helpful service in providing the part ordered. I shall certainly be recommending you to others and using you again. ... ...Neil Scroxton
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Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later... ...Groeger
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Laurie was brilliant. The item I wanted was obsolete but 1 was available, I couldnt order it on the website , laurie enabled it while I was on teh phone to him. The order was delivered next day and my shower doesnt leak anymore and I can turn my water on. All enabled because laurie at mytubs cared enough to sort out my £155 order. Faultless service and delighted to send this feedback... ...ian goulding
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Great service in sourcing an end of line product, which was delivered ahead of expected date.
thanks!... ...Jeremy Finch
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Many thanks for great service. Other suppliers quoted 5 to 7 days delivery for the gas valve, MyTub had the part delivery in 24 hours. Christine was an absolute star in facilitating the parts supply. So glad I found you on-line... ...Paul
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Thanks very much for the fast and efficient way you dealt with my order. I will definitely use you in the future.... ...Paul Burrows
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The service provided was good and the staff who was dealing with my order was very helpfull.
Thank you,
M Kemperle... ...M Kemperle
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Youv'e dealt with me very politely and efficiently, just a pity we couldn't do business.
Cheers
... ...Ken McGregor
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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